25 November, 2013
Besides, Google only informs consumers in advance about changes to its services if that is “reasonably possible”. However, Google doesn’t explain what “reasonably possible” exactly means. Also, Google can modify the terms and conditions unilaterally and without permission. VZBV states this is unlawful discrimination of consumers.
According to Gerd Billen, executive director of VZBV, this judgment is an important signal to IT companies to rethink privacy and consumer protection seriously. Besides, Billen states that consumer associations urgently need a stronger legal position, to enable them to act against privacy violations appropriately. Therefore, the new government should create a regulation for that, says Billen.
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